As a young and eldest child, I had to take care of my younger sisters while my parents worked long hours. I took care of them physically, mentally, emotionally. I provided them the support that my parents could not provide because they were away catering for us. I ensured they ate, did their homework with them, prayed with them, played with them, made sure they looked presentable, and most importantly, took care of their hair.
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Frequently Asked Questions
Our shipping carrier is UPS.
UPS does not deliver on Saturday or Sunday, nor do they deliver to PO Boxes.
At this time we do not ship to APO & FPO.
WE NOW SHIP INTERNATIONAL VIA UPS EXPEDITED OR EXPRESS SERVICE.
Orders placed before 1pm EST M-F will go out the same day. Orders placed after 1pm EST M-F will go out the next business day. (Delivery is NOT offered on Saturday. This includes overnight delivery.)
UPS attempts to deliver a package 3 times, on 3 consecutive business days. After 3 delivery attempts UPS will send a postcard and hold the package for 7 business days. After that they will return the package back to NINA K NATURALS. You can request NINA K NATURALS to reship your package, but there may be an additional shipping fee. It is your responsibility to provide us with an accurate UPS deliverable address.
Only orders shipped to a New York address are subject to an 8.375% state sales tax. Per NYS law sales tax must be computed on the subtotal of items plus the shipping cost. We do not collect sales tax from any other state at this time.
Should you ever buy anything from Nina K Naturals that is not pleasing to you, you may return them to the original point of purchase, for a full 100% money-back guarantee within 30 days of purchase.
UPS will take up to 3-5 Business days to deliver to the east coast and 5-7 Business days to deliver to Midwestern states and the west coast.
If you’d like to check the status of your order, please use the tracking # included in your shipping confirmation e-mail.
If you did not receive your package within 2 weeks please call us toll free at 1-888-JESSIE-6 so we can do a search with UPS to track your order.
You should e-mail your claim within 5 days from the date you received your package. As long as the items are unopened and unused it would be our pleasure to assist you however we can.